The Company

Microsite was established in 2001 as an outbound centre providing sale support for companies, by contacting potential customers and getting appointments for its sales agents. During its activity, the call center has created immediate or potential sales opportunity thanks to the experience and expertise of its personnel. The volume of business and the results

Thanks to the expertise of our employees and guiding values, Microsite guarantees its customers an excellent service. Respect, positive relationships, costumer care and transparency are the strengths of the call center, the means through which our objectives are achieved.

Outsourced call centers can ensure a lot of benefits since they have proved to be an effective way of saving costs and resources, of tele-selling and dealing with customers. Nowadays, outbound tele-selling and tele-services require highly specialized personnel. The two main needs of a firm today are the following:  

Telemarketing is a very delicate operation, during which not only a product, but above all the image of a company is sold. Outsourced call centers aim at getting results in a professional and straightforward way. 

Microsite is a member of ASSOCONTACT, the Italian National Association of Outsourced Contact Centers, which has the aim of promoting third party call centers. Assocontact represents the category of call centers at local and national level and mediates between the category and bodies, institutions, trade unions and ministries.