Blog and news

Microsite Annual Convention took place at the Hotel Romeo in Naples on 16th December 2010.

On 15th October 2010 Microsite took part as a guest in the 23rd Annual Conference - "The Path to Recovery: Concerted Structural Changes and Investments in Infrastructure" - organized by the Italian Chamber of Commerce in Great Britain. The conference was held at Glaziers Hall in London and focused on governmental grants as a means for economic

On 18th September 2010 Microsite took part in the training day "SUCCESS on the TELEPHONE – telephone: an instrument for Marketing", led by Tania Bianchi at Hotel Plaza in Caserta.

The Next Level convention "The future belongs to those who believe in the beauty of their dreams” was held on 27th August 2010 at Contemporaneo Lounge in Caserta. The convention focused on emotional and experiential aspects of call centers. In particular, the participants had the opportunity to exchange

On 11th May 2010 Wind outsourced to Microsite the management of its Customer Base. The agreement is an absolute novelty for Wind because it is the first time that the firm has outsourced the management of part of its customers’ portfolio. This confirms the great confidence that Wind has in Microsite, as well as the growing

On 25th February 2010 Microsite signed a contract with HiSkill, a company specialized in management coaching and consulting services. They stipulated a training period for our management team, focused on technical and theoretical aspects of management, as well as the importance of motivation. Management training is essential for any well-organized

Microsite’s website, created by Allaterza Ltd, a web agency based in Naples and Milan, is now online. It contains information about all the services offered by our call center, its clients and social involvement, past success and future challenges. Visit our website and discover the advantages and business opportunities Microsite can offer to your company.

Our Bologna call center is a contact center with social aims, offering assistance and solidarity to anyone who arrives in the city and cannot afford any accommodation. It is part of a project that Bologna City Council is implementing to help the homeless and support Pris, the emergency call center for hospitals and security. This initiative was discussed during a

On 1st February 2011 the self-regulation code signed by the most important firms in the sector of telemarketing and tele selling became effective. Its aim is that of regulating call centers and contact centers tele-selling within a transparent and clear framework that guarantees the respect of the agreed conditions and fairness towards the consumers.