Italiano | 
English- Microsite Annual Convention Team buildingMicrosite Annual Convention took place at the Hotel Romeo in Naples on 16th December 2010. ...
- The Path to Recovery 23rd Annual ConferenceOn 15th October 2010 Microsite took part as a guest in the 23rd Annual Conference - "The Path to Recovery: Concerted Structural Changes and Investments in Infrastructure" - organized by the Italian Chamber of Commerce in Great Britain. The conference was held at Glaziers Hall in London and focused on governmental grants as a means for economic ...
- Telephone An instrument for marketing On 18th September 2010 Microsite took part in the training day "SUCCESS on the TELEPHONE – telephone: an instrument for Marketing", led by Tania Bianchi at Hotel Plaza in Caserta....
- The Next Level Convention At CasertaThe Next Level convention "The future belongs to those who believe in the beauty of their dreams” was held on 27th August 2010 at Contemporaneo Lounge in Caserta. The convention focused on emotional and experiential aspects of call centers. In particular, the participants had the opportunity to exchange ...
- Our partnership with Wind Customer Base ManagementOn 11th May 2010 Wind outsourced to Microsite the management of its Customer Base. The agreement is an absolute novelty for Wind because it is the first time that the firm has outsourced the management of part of its customers’ portfolio. This confirms the great confidence that Wind has in Microsite, as well as the growing ...
Telephone
An instrument for marketing
On 18th September 2010 Microsite took part in the training day "SUCCESS on the TELEPHONE – telephone: an instrument for Marketing", led by Tania Bianchi at Hotel Plaza in Caserta.
Tania Bianchi is the Italian authority in telemarketing; she is the author of Il Manuale del Telemarketing ovvero il telemarketing del buonsenso – segreti e accorgimenti pratici per avere successo al telefono (The Manual of Telemarketing i.e. Commonsense Telemarketing: Secrets and Tips for successful Phone Calls). Tania Bianchi is an expert in communication, marketing, selling techniques, working as a corporate trainer and marketing consultant for renowned Italian companies such as Fiat, Lancia, Divani & Divani (of the Natuzzi Group - the world’s biggest manufacturer of leather couches and armchairs), CEPU, Technogym, Istituto Helvetico, Sanders, Figurella.
Microsite highly value the professional training of its management and call center operators who are constantly encouraged to take part in training days and courses.
